CVE-2026-48558
SimpleHelp Authentication Bypass Vulnerability
This vulnerability is in the CISA Known Exploited Vulnerabilities catalog: attackers are using it. If you run SimpleHelp, fix it now.
CISA required action: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
US federal civilian agencies must remediate by Jul 2, 2026.
Patch status
Official fix available since
Apply the vendor's update to every affected system. Check the fixed-in versions below where known.
Basis: NVD patch reference
Description
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
Source: NIST National Vulnerability Database. Official vulnerability data, reproduced as published.
Affected products
| Product | Vendor | Affected versions | Fixed in | Source |
|---|---|---|---|---|
| SimpleHelp | SimpleHelp | < 5.5.16; 6.0 | 5.5.16 | KEV |
Sources: KEV = CISA Known Exploited Vulnerabilities catalog.
Intelligence timeline
Developments from the last 30 days, newest first.
No developments recorded for CVE-2026-48558 in the last 30 days.
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Coverage
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