Vulnerability record

CVE-2025-2775

SysAid On-Prem Improper Restriction of XML External Entity Reference Vulnerability

Severity: HighExploitation: Exploitation confirmedCISA KEV
What should I do?

This vulnerability is in the CISA Known Exploited Vulnerabilities catalog: attackers are using it. If you run SysAid On-Prem, fix it now.

CISA required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

US federal civilian agencies must remediate by Aug 12, 2025.

Patch status

No official fix confirmed yet

Until a fix ships, follow the vendor's mitigations and CISA's required action, limit exposure of affected systems, and watch this record for a patch.

Description

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.

Source: NIST National Vulnerability Database. Official vulnerability data, reproduced as published.

Affected products

Products affected by this vulnerability, with versions and the source of each entry
ProductVendorSource
SysAid On-PremSysAidKEV

Sources: KEV = CISA Known Exploited Vulnerabilities catalog. Version details have not been published yet.

Intelligence timeline

Developments from the last 30 days, newest first.

  1. CVSS scoredUpdateKEV

    CVE-2025-2775 scored CVSS 7.5: SysAid SysAid On-Prem, SysAid On-Prem Improper Restriction of XML External Entity Reference Vulnerability

    CISA lists this as exploited in the wild. Unpatched SysAid On-Prem systems are exposed to active attacks now.

    Basis: NIST National Vulnerability Database

1 earlier event is available with a subscription. See plans.

Coverage

We have not published a story about this vulnerability yet.

References