CVE-2024-57728
SimpleHelp Path Traversal Vulnerability
This vulnerability is in the CISA Known Exploited Vulnerabilities catalog: attackers are using it. If you run SimpleHelp, fix it now.
CISA required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
US federal civilian agencies must remediate by May 8, 2026.
Patch status
No official fix confirmed yet
Until a fix ships, follow the vendor's mitigations and CISA's required action, limit exposure of affected systems, and watch this record for a patch.
Description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Source: NIST National Vulnerability Database. Official vulnerability data, reproduced as published.
Affected products
| Product | Vendor | Affected versions | Fixed in | Source |
|---|---|---|---|---|
| SimpleHelp | SimpleHelp | < 5.5.8 | 5.5.8 | KEV |
Sources: KEV = CISA Known Exploited Vulnerabilities catalog.
Intelligence timeline
Developments from the last 30 days, newest first.
No developments recorded for CVE-2024-57728 in the last 30 days.
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Coverage
We have not published a story about this vulnerability yet.