CVE-2024-57726
SimpleHelp Missing Authorization Vulnerability
This vulnerability is in the CISA Known Exploited Vulnerabilities catalog: attackers are using it. If you run SimpleHelp, fix it now.
CISA required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
US federal civilian agencies must remediate by May 8, 2026.
Patch status
No official fix confirmed yet
Until a fix ships, follow the vendor's mitigations and CISA's required action, limit exposure of affected systems, and watch this record for a patch.
Description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Source: NIST National Vulnerability Database. Official vulnerability data, reproduced as published.
Affected products
| Product | Vendor | Affected versions | Fixed in | Source |
|---|---|---|---|---|
| SimpleHelp | SimpleHelp | < 5.5.8 | 5.5.8 | KEV |
Sources: KEV = CISA Known Exploited Vulnerabilities catalog.
Intelligence timeline
Developments from the last 30 days, newest first.
No developments recorded for CVE-2024-57726 in the last 30 days.
1 earlier event is available with a subscription. See plans.
Coverage
We have not published a story about this vulnerability yet.