CVE-2024-28987
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
This vulnerability is in the CISA Known Exploited Vulnerabilities catalog: attackers are using it. If you run Web Help Desk, fix it now.
CISA required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
US federal civilian agencies must remediate by Nov 5, 2024.
Patch status
No official fix confirmed yet
Until a fix ships, follow the vendor's mitigations and CISA's required action, limit exposure of affected systems, and watch this record for a patch.
Description
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Source: NIST National Vulnerability Database. Official vulnerability data, reproduced as published.
Affected products
| Product | Vendor | Affected versions | Fixed in | Source |
|---|---|---|---|---|
| Web Help Desk | SolarWinds | < 12.8.3; 12.8.3 | 12.8.3 | KEV |
Sources: KEV = CISA Known Exploited Vulnerabilities catalog.
Intelligence timeline
Developments from the last 30 days, newest first.
- CVSS scoredUpdateKEV
CVE-2024-28987 scored CVSS 9.1: SolarWinds Web Help Desk, SolarWinds Web Help Desk Hardcoded Credential Vulnerability
CISA lists this as exploited in the wild. Unpatched Web Help Desk systems are exposed to active attacks now.
Basis: NIST National Vulnerability Database
1 earlier event is available with a subscription. See plans.
Coverage
We have not published a story about this vulnerability yet.