Vulnerability record

CVE-2021-44077

Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability

Severity: CriticalExploitation: Exploitation confirmedCISA KEV
What should I do?

This vulnerability is in the CISA Known Exploited Vulnerabilities catalog: attackers are using it. If you run ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus, fix it now.

CISA required action: Apply updates per vendor instructions.

US federal civilian agencies must remediate by Dec 15, 2021.

Patch status

Official fix available since

Apply the vendor's update to every affected system. Check the fixed-in versions below where known.

Basis: NVD patch reference

Description

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

Source: NIST National Vulnerability Database. Official vulnerability data, reproduced as published.

Affected products

Products affected by this vulnerability, with versions and the source of each entry
ProductVendorSource
ManageEngine ServiceDesk Plus (SDP) / SupportCenter PlusZohoKEV

Sources: KEV = CISA Known Exploited Vulnerabilities catalog. Version details have not been published yet.

Intelligence timeline

Developments from the last 30 days, newest first.

  1. CVSS scoredUpdateKEV

    CVE-2021-44077 scored CVSS 9.8: Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus, Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability

    CISA lists this as exploited in the wild. Unpatched ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus systems are exposed to active attacks now.

    Basis: NIST National Vulnerability Database

  2. Patch releasedUpdateKEV

    Patch released for CVE-2021-44077: Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus, Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability

    An official fix is now available for Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus. This vulnerability is being exploited, so apply it promptly.

    Basis: NVD patch reference

1 earlier event is available with a subscription. See plans.

Coverage

We have not published a story about this vulnerability yet.

References

  • nvd.nist.gov https://nvd.nist.gov/vuln/detail/CVE-2021-44077
  • packetstormsecurity.com http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html
  • pitstop.manageengine.com https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerabili…
  • pitstop.manageengine.com https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticate…
  • pitstop.manageengine.com https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticate…
  • pitstop.manageengine.com https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticate…
  • cisa.gov https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-44077