Vulnerability record

CVE-2021-37415

Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability

Severity: CriticalExploitation: Exploitation confirmedCISA KEV
What should I do?

This vulnerability is in the CISA Known Exploited Vulnerabilities catalog: attackers are using it. If you run ManageEngine ServiceDesk Plus (SDP), fix it now.

CISA required action: Apply updates per vendor instructions.

US federal civilian agencies must remediate by Dec 15, 2021.

Patch status

No official fix confirmed yet

Until a fix ships, follow the vendor's mitigations and CISA's required action, limit exposure of affected systems, and watch this record for a patch.

Description

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Source: NIST National Vulnerability Database. Official vulnerability data, reproduced as published.

Affected products

Products affected by this vulnerability, with versions and the source of each entry
ProductVendorSource
ManageEngine ServiceDesk Plus (SDP)ZohoKEV

Sources: KEV = CISA Known Exploited Vulnerabilities catalog. Version details have not been published yet.

Intelligence timeline

Developments from the last 30 days, newest first.

  1. CVSS scoredUpdateKEV

    CVE-2021-37415 scored CVSS 9.8: Zoho ManageEngine ServiceDesk Plus (SDP), Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability

    CISA lists this as exploited in the wild. Unpatched ManageEngine ServiceDesk Plus (SDP) systems are exposed to active attacks now.

    Basis: NIST National Vulnerability Database

1 earlier event is available with a subscription. See plans.

Coverage

We have not published a story about this vulnerability yet.

References

  • nvd.nist.gov https://nvd.nist.gov/vuln/detail/CVE-2021-37415
  • manageengine.com https://www.manageengine.com
  • manageengine.com https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302
  • cisa.gov https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415